Effective Date: 03/03/2022
Last Updated: 15/04/2023
Introduction
Vientiane Post (“we,” “our,” or “us”) operates the website vientianepost.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Create an account or user profile
- Submit comments on articles
- Contact us through our contact forms
- Participate in surveys or contests
- Apply for employment opportunities
This information may include:
- Name and contact information (email address, phone number)
- Demographic information (age, location, preferences)
- Professional information (when applying for jobs)
- Payment information (for premium subscriptions, if applicable)
Non-Personal Information
We automatically collect certain information when you visit our website:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website addresses
- Device information (mobile device type, screen resolution)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve our website functionality
You can control cookies through your browser settings, though disabling cookies may limit some website functionality.
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Deliver news content and website functionality
- Manage user accounts and subscriptions
- Process newsletter subscriptions
- Respond to customer service requests
Communication
- Send newsletters and updates about our content
- Notify you about changes to our services
- Respond to inquiries and provide customer support
- Send promotional materials (with your consent)
Website Improvement
- Analyze website usage patterns
- Improve website design and user experience
- Develop new features and content
- Ensure website security and prevent fraud
Legal Compliance
- Comply with applicable laws and regulations
- Protect our rights and property
- Investigate and prevent illegal activities
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing services
- Analytics and data analysis
- Payment processing (if applicable)
- Content delivery networks
These providers are bound by confidentiality agreements and are prohibited from using your information for other purposes.
Legal Requirements
We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:
- Comply with legal obligations or court orders
- Protect and defend our rights or property
- Investigate potential violations of our terms of service
- Protect the safety of users or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Update your account information and preferences
Marketing Communications
You may opt out of receiving promotional emails by:
- Using the unsubscribe link in our emails
- Updating your account preferences
- Contacting us directly
Data Deletion
You may request deletion of your personal information, subject to legal and business requirements. Some information may be retained for legitimate business purposes or legal compliance.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, and advertisements. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
If you are accessing our Service from outside Laos, please note that your information may be transferred to, stored, and processed in Laos or other countries where our service providers are located. By using our Service, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying a notice on our website
The updated policy will be effective as of the date specified in the “Last Updated” section.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vientiane Post
Email: support@eds.la
Address: 302/3B, 3F Vieng Vang Tower, Boulichan Rd., Dongpalan Thong Village, Sisattanak District, Vientiane Capital, Lao P.D.R
Phone: +856 21 224092